Happily I will review your service and products:
Your response to my order was courteous, prompt and very professional. Awesome!
The travel packets are a much welcome product!! I used them for the first time the other night at a restraunt. I use 2 1/2 tsp of acacia 3x a day and the only thing I am wondering is if you could put a tablespoon of acacia in each pouch, that way, I could use a teaspoon and measure what I need...and if the pouch could be resealable...but that is a lot of work for you and would obviously need to increase the cost. You could have another option of putting 3 tbsp in a resealable pouch for travel for people to use on the go, measure out what they need and put back in their purse, etc...I basically always did that when I traveled, just used a plastic resealable bag and measured the acacia into that. Anyway, love this product and will definitely use it.
The acacia pouch, the large one, is great, I still use the original canister I got from you from my first order.
Basically, this acacia powder has been an answer to my prayers, I was ready to not try it again, but realized I hadn't been using it correctly and needed to increase my dosages. It has worked wonders for the diarrhea! For the constipation, it has taken longer to work, but now I am beginning to feel I can have my life back. I am also learning a lot about IBS, here, all these years I thought I knew so much, and now I understand so much better from your great newsletters, etc.
Most of all, though, I need to tell you how much I appreciate your kindness and thoughtful help. You are a tremendous source of support for me, your patient responses to my email questions and care of people with this distressing disorder are very noteworthy. I am recommending you to my gastroenterologist and regular doctor (who both thought pysllium was the answer to my problems! So wrong!!)
So, thank you so much for creating in the world something desperately needed, I'm sure you have helped thousands of people and I commend you for doing what you do!! I am trying to get our local Whole Foods store to carry your products!
I tried going to the link you offered to respond, but my computer wouldn't allow it, sorry, so I hope it's OK I am just responding this way,
with Kind Regards and Gratitude. |